CRM Daily http://www.crm-daily.com CRM Daily CRM Daily (mailto:editorial@crm-daily.com) Copyright © 2008 CRM Daily 2000-01-01T12:00-05:00 hourly 2 2000-01-01T12:00+00:00 IBM Shifts Focus To Cloud Computing with New Services http://www.crm-daily.com/story.xhtml?story_id=62286 2008-10-06T10:46:49-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. entfocus,custdata,datamgmt,firewall,entcmpt,comp If Gmail Access Fails, You're on Your Own http://www.crm-daily.com/story.xhtml?story_id=62280 2008-10-07T07:33:31-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. voip,datamgmt,extra2,lylt,wlsnetw,internetlife Keeping Customers in a Crummy Economy http://www.crm-daily.com/story.xhtml?story_id=62269 2008-10-07T07:24:56-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. extra2,cio-sbiz,lylt Brand Reps: Not Your Father's College Job http://www.crm-daily.com/story.xhtml?story_id=62245 2008-10-06T07:34:31-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. extra2,salesauto,cio-sbiz Skype Investigates China Surveillance of Messages http://www.crm-daily.com/story.xhtml?story_id=62240 2008-10-03T13:20:11-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. voip,analytics,datamgmt,comp The Challenges of Business Intelligence http://www.crm-daily.com/story.xhtml?story_id=62208 2008-10-06T07:34:53-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. entcmpt,analytics,datamgmt,cio-sbiz Know the Competition, Clients, with Market Research http://www.crm-daily.com/story.xhtml?story_id=62163 2008-10-06T07:34:12-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. custdata Fuel Costs Drive Increased Contact Center Interactions http://www.crm-daily.com/story.xhtml?story_id=62131 2008-10-06T07:33:54-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. contact_centers,ebiz,ecommerce How Open-Source CRM Works for the Customer http://www.crm-daily.com/story.xhtml?story_id=62123 2008-10-06T07:33:08-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. opensrc,crmsystems,entfocus Customer-Service Chat Has Pros, Cons for Health Plans http://www.crm-daily.com/story.xhtml?story_id=62007 2008-10-06T07:33:31-05:00 CRM Daily (mailto:editorial@crm-daily.com) Provided by the published. lylt,cio-sbiz